PRIVACY POLICY

SYNERGA PHARMACEUTICALS  PRIVACY POLICY

 Effective April 30th , 2020

This Privacy Policy describes the information that we collect about you on the website from which you linked (“Site”); how we use that information; how we protect it; and the choices you may make with respect to it. This Privacy Policy does not apply to any other information collected by Synerga Pharmaceuticals by or through any other means, such as information collected offline. When we refer to ourselves as “we” or “Synerga Pharmaceuticals,” we mean Synerga Pharmaceuticals SRL and all of its subsidiary companies. Our Site may contain links to third party websites/content/services that are not owned or controlled by Synerga Pharmaceuticals. Synerga Pharmaceuticals is not responsible for how these properties operate or treat your personal data so we recommend that you read the privacy policies and terms associated with these third party properties carefully.

Our Privacy Policy is organized in the following sections. For immediate access to a particular section, click on the title.

 

DATA WE COLLECT AND USE

We collect personal data you choose to provide, e.g., through registrations, applications and surveys, and in connection with your inquiries and purchases. For example, you may choose to provide your name, contact information, health, insurance and/or financial information in connection with a promotion or a patient assistance or support program. Healthcare providers may choose to provide information relating to their specialties and professional affiliations.

In addition, we may gather information about you automatically through your use of the Site, e.g., your IP address and how you navigate our Site. See also, the Section below on Cookies and Other Tools.

From time to time, we may use or augment the personal data we have about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use such third party information to confirm contact or financial information, to verify licensure of healthcare professionals or to better understand your interests by associating demographic information with the information you have provided.

If you submit any personal data relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

 

HOW WE USE PERSONAL DATA

We may use your personal data in the following ways:

a. TO SERVE YOU

We use your personal data to:

  • Operate our business;
  • Deliver our products and services;
  • Process, complete and fulfill your requested transactions;
  • Provide customer service and respond to requests or inquiries;
  • Communicate with you;
  • Tailor our marketing programs and campaigns; and
  • Provide you with newsletters, articles, alerts, announcements, invitations, and other information about products, brands, health topics and disease states.

b. TO CONNECT YOU WITH THIRD PARTIES

We may provide functionality on the Site that will allow you to forward and share certain content with a friend or colleague. If you choose to use Synerga Pharmaceuticals sharing functionality to refer someone to our content, products or services, we will use your data and that of the individual you are sharing with to send the content or link you request.

In addition, we may offer access to third party sharing functionality, such as third party social media widgets/tools/buttons. If you use that functionality, your use is subject to the third party’s privacy policy and terms. As with all links to non-Synerga Pharmaceuticals websites/content/services, we recommend that you read the privacy policies and terms associated with third party properties carefully.

c. TO VALIDATE YOUR ABILITY TO ACCESS/USE CERTAIN PRODUCTS, SERVICES AND INFORMATION

Some products, services and information we offer may only be suitable for/accessible to individuals meeting certain eligibility or other criteria. In such cases, we may verify that you meet such criteria. For example, certain information relating to our products is only intended for and accessible to licensed healthcare professionals and we may use information we collect directly from you and from outside sources to validate your licensure and eligibility to view such information.

d. IN ACCORDANCE WITH SPECIAL PROGRAM TERMS

On occasion, Synerga Pharmaceuticals may offer special programs, activities, events or promotions via the Site (“Special Programs”) that have specific terms, privacy notices and/or consent forms that explain how any personal data you provide will be processed in connection with the Special Program. We strongly suggest you review the terms applicable to the Special Program before participating.

e. TO IMPROVE PRODUCTS AND SERVICES AND PROTECT PATIENTS AND CONSUMERS

We use the information you provide for data analysis, to better understand how our products and services impact you and those you care for, to track and respond to concerns, for fraud prevention and to further develop and improve our products and services. In addition, we use the information you provide to comply with our regulatory monitoring and reporting obligations including those related to adverse events, product complaints and patient safety.

f. IN AGGREGATED OR DE-IDENTIFIED FORM

We may aggregate and/or de-identify data about visitors to our Site and use it for any purpose, including product and service development and improvement activities.

 

HOW WE SHARE YOUR PERSONAL DATA

Synerga Pharmaceuticals may share your personal data as follows:

a. WITHIN OUR FAMILY OF COMPANIES

Synerga Pharmaceuticals SRL. and its subsidiary companies may share your personal data amongst and between each other for the purposes set forth in this Privacy Policy.

b. IN CONNECTION WITH BUSINESS TRANSFERS

If we sell or transfer a business unit (such as a subsidiary) or an asset (such as a website) to another company (including in connection with any bankruptcy or similar proceedings), we will share your personal data with such company and will require such company to use and protect your personal data consistent with this Privacy Policy.

c. WITH PROVIDERS

We may retain other companies and individuals to perform services on our behalf and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). These third parties may be provided with access to personal data needed to perform their functions, but they may not use such data other than on our behalf or subject to contracts that protect the confidentiality of the data. Examples of Providers include credit card processing companies, customer service and support providers, email and SMS vendors, data analytics firms, web hosting and development companies and fulfillment companies. Providers also include our co-promote partners for products that we jointly develop and/or market with other companies. Some Providers may collect personal data on our behalf on our Site.

d. TO COMPLY WITH LAW/PROTECT

We reserve the right to disclose your personal data as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Synerga Pharmaceuticals or others.

e. IN THE AGGREGATE/DE-IDENTIFIED

Synerga Pharmaceuticals may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.

SECURITY POLICIES

We use technical, administrative and procedural measures in an attempt to safeguard your personal data from unauthorized access or use. No such measure is ever 100% effective though, so we do not guarantee that your personal data will be secure from theft, loss, or unauthorized access use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such data. Users are or responsible for maintaining the secrecy of their own passwords. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us at office@synergapharma.eu

RETENTION PERIOD

We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Policy. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of the Site Terms of Use, applicable statutes of limitations, litigation or regulatory investigations).

CROSS BORDER TRANSFERS

The Site is controlled and operated by us from Romania and is not intended to subject us to the laws or jurisdiction of any country or territory other than that of the Romania. Any information you provide to Synerga Pharmaceuticals through use of the Site may be stored and processed, transferred between and accessed from the Romania and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Synerga Pharmaceuticals will handle your personal data in accordance with this Privacy Policy regardless of where your personal data is stored/accessed.

CHILDREN’S PRIVACY

The Site is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal data from children under the age of 18.

CONTACT US

The company responsible for collection, use and disclosure of your personal data under this Privacy Policy is Synerga Pharmaceuticals SRL.

If you would like to exercise any individual rights, please contact us  by contacting us at (+40) 31.431.38.82. We will respond to your request consistent with applicable law.

If you have questions about this Privacy Policy, please contact us by emailing the following email address: office@synergapharma.eu

UPDATES TO OUR PRIVACY POLICY

From time to time, we may update this Privacy Policy. Any changes will be effective when we post the revised Privacy Policy. This Privacy Policy was last updated as of the effective date listed above. If the Privacy Policy changes in a way that significantly affects how we handle personal data, we will not use the personal data we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices.